At aley.shop, all orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Shipping times vary depending on your location:
Shipping costs are calculated at checkout unless otherwise stated.
Please note that delivery times are estimates and may vary due to factors outside our control, such as customs delays or carrier disruptions.
Once your order has been shipped, you will receive a tracking number via email. Please allow 1–3 business days for tracking information to update.
aley.shop is not responsible for any customs fees, import duties, or taxes that may apply once your order reaches your destination country. These charges are the responsibility of the customer.
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances.
If your order is significantly delayed, please contact us at aley.shop@outlook.com, and we will assist you.
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
aley.shop is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.
If your order arrives damaged, please contact us within 7 days of delivery at aley.shop@outlook.com with your order number and photos of the item. We will work with you to resolve the issue as quickly as possible.
